FAQ's
All the things you might want to ask to help you find your perfect wedding dress!
Frequently Asked Questions
How long is an appointment?
Appointments are for an hour as part of our standard appointment slots. We do have out of hours VIP appointments available for you to book on selected evenings and Sundays - available at £50, deductible from your dress purchase.
Are appointments free?
Our standard weekday appointments are free of charge, Saturday's are chargeable at £25 for a 90 minute appointment. We do ask for card details when booking weekday appointments, you will be charged £25 if you do not attend the appointment without giving over 24 hours notice, this is to protect us from no shows.
Do you include alterations?
Alterations are not provided in store, but we have a wonderful seamstress that we are happy to recommend.
How many people can I bring to my appointment?
We ask that you bring 2-3 people with you as a maximum, this is so you get the best experience. We do not want you to feel overwhelmed, and we want you to have plenty of room in our showroom.
what should I wear?
It is a good idea to wear nude, comfortable underwear - ideally what you intend to wear on the day, as underwear can affect the fitting of the dress. Please do not apply fake tan ahead of your appointment as this can transfer onto the dresses.
what designers do you stock?
We are proud to stock ranges from leading international designers including Justin Alexander, Dando London, Sincerity Bridal, Love By Enzoani and Lilian West.
What is the price range of your dresses?
Our dresses are priced from £1200 to £2200. We also have our outlet styles which may offer a reduced price.
How long in advance should I order my dress?
Most dress designers take 6-9 months from order to delivery in store. We recommend booking your appointment to try on 12-18 months before your wedding to give plenty of time for fittings and alterations.
book your appointment to visit the white wardrobe
Our daytime appointments are available free of charge – you can book online to find the right day and time that is convenient for you. We also have out of hours availability on Thursday evenings and Sundays which are available for a small charge redeemable against your dress purchase if ordered on the day. Book your appointment and join us for a wonderful experience where you and 2 of your loved ones can enjoy the magical time to find your dream dress.